Claims Enquiries Contact our customer service team with a question concerning a shipment claim. Provide your shipment reference, describe the issue and include available documents or photos relevant to your enquiry. Send a Claims Enquiry Complete the form below so our team can review the information provided and contact you. This form is for enquiries. Submission does not confirm claim acceptance, liability, insurance cover or compensation. Provide your shipment reference and claims enquiry. Fields marked * are required. Contact Details Company Name * Contact Person * Email Address * Mobile Number * Shipment & Enquiry Details Shipment / Tracking / AWB / B/L Reference * Your Claims Question / Issue Description * Supporting Documents Optional. Accepted formats: PDF, JPG and PNG. Maximum 2 MB per file. Supporting Document Relevant Photo / Photos in One PDF This form is for claims enquiries. Submission does not confirm claim acceptance, liability, insurance cover or compensation. Send Claims Enquiry
