Verify Communications Before Taking Action
If you receive an unexpected message claiming to represent our company, verify it before making a payment or sharing personal, company or shipment information.
Official Websites & Email Addresses
Check the website address and full sender email address, rather than relying only on the displayed company name or logo.
If you are unsure whether a website, email address or message is connected with our company, contact us using independently verified contact details.
Invoice & Payment Requests
Verify unexpected invoices, payment instructions or requests for additional charges before making a payment.
Provide the relevant invoice or shipment reference when asking our team to check a communication.
Bank-Detail Verification
Independently verify any request to use new or changed bank details before transferring funds.
Use a contact channel you have already verified. Do not rely only on the contact details included in the message you are checking.
Recruitment Communications
If you receive an unexpected recruitment message, job offer or payment request claiming to represent our company, contact us to check its authenticity before taking action.
Report Suspicious Communication
Describe the communication you received and include relevant details, such as the sender address, date, invoice number or shipment reference.
You may attach a screenshot or relevant document. Do not include passwords, one-time passcodes, full payment-card details or unnecessary identity documents.
Contact Us About a Suspicious Message
Use the form below to describe your concern. This form sends an enquiry; it does not provide immediate verification of a message or payment request.
Verify Communications Before Taking Action
If you receive an unexpected message claiming to represent our company, verify it before making a payment or sharing personal, company or shipment information.
Official Websites & Email Addresses
Check the website address and full sender email address, rather than relying only on the displayed company name or logo.
If you are unsure whether a website, email address or message is connected with our company, contact us using independently verified contact details.
Invoice & Payment Requests
Verify unexpected invoices, payment instructions or requests for additional charges before making a payment.
Provide the relevant invoice or shipment reference when asking our team to check a communication.
Bank-Detail Verification
Independently verify any request to use new or changed bank details before transferring funds.
Use a contact channel you have already verified. Do not rely only on the contact details included in the message you are checking.
Recruitment Communications
If you receive an unexpected recruitment message, job offer or payment request claiming to represent our company, contact us to check its authenticity before taking action.
Report Suspicious Communication
Describe the communication you received and include relevant details, such as the sender address, date, invoice number or shipment reference.
You may attach a screenshot or relevant document. Do not include passwords, one-time passcodes, full payment-card details or unnecessary identity documents.
Contact Us About a Suspicious Message
Use the form below to describe your concern. This form sends an enquiry; it does not provide immediate verification of a message or payment request.